Think of COVID-19 and a sigh gets released from your lips! It is indeed a catastrophic situation each of us is going through, where every industry and business around us is facing the brunt of pandemic. Today, every individual, business, and industry is going through the global crisis that we’ve never seen in our lifetime. And above all, every industry has taken a financial hit, and every country is facing lockdown, forced to shut their shops and stay home, either by mandate or voluntarily.
It is a painful condition, and sooner we accept this harsh fact and start to work upon the measures to address this challenge, the better it would be.
Here, the restaurant business is also facing the backlash of the pandemic, where several eating joints, restaurants, bars, food chains, had to be shut. But when every business is hunkering around, the app technology makes it possible for the restaurant industry to thrive further.
How apps are helping restaurants?
A very good question indeed, and certainly it needs to be answered. As we know the pandemic is growing to its vicious limits, and there is no certainty when it will end. The outbreak has brought a tough time for the businesses which are dealing with the customer-facing environment, and the restaurant business is one of them.
The scare of COVID-19 has led many restaurants temporarily shutting their doors, reducing their seating capacity, or even restricting business to only take-out and delivery. But how can your business grow and bring better results in this tough time? Let’s take a quick look ahead…
For a business to thrive during and after the pandemic, embracing technology through apps is securing the best chances of survival.
Implement takeout & delivery
Covid-19 has got no official treatment still, which means precaution is the only treatment. And to practice and save lives, people are no more willing to relish the dine-in experience anymore. In such a situation, it is but obvious for your business to face the slowdown, that cannot bring any good. So an app technology integration within your business brings you the opportunity to offer takeout and delivery services. With this service, customers need to book or place their orders through the mobile app portal and get it delivered or picked from the location.
This policy is quite popular among the food giants, like UberEats, DoorDash, and GrubHub to name a few, which have brought a new turn into their service model, and offer “no contact” service.
You can advertise & promote
Your restaurant or food joint must be popular among locals and they must be looking forward to relishing the scrumptious food again. But due to lockdown, they are not sure whether you are functioning once again or not. However, with the app technology, you can let your customers know, whether you are taking orders once again or not. You can update the thought pop-messages, and social media channels and drive them once again to your restaurant, but this time while maintaining the social distancing at the most.
Start a revenue flow
Your restaurant can gain back its long-lost charm once again and bring back its employees to run the operation efficiently. You can use the staff for delivery with full precautions, and let there be a healthy flow of revenue generation, where customers can enjoy the food, and you can re-start earning the monetary benefits.
Is technology a silver bullet in this hard time?
Well, you cannot deny from the fact that even when pandemic has brought a global lockdown and has confined us to our spaces, our requirements and expenses have still remained the same (except cutting-off to and fro charges). This means we need some income flow to run our kitchen and bring food to the table. For any business to function, there are multiple employees carrying out different job roles, and shutting down a business means closing the revenue door for many individuals who are associated with it.
In such a condition, you can only think of one condition and that is survival. And this survival can only be possible with the integration of app technology into your restaurant or bar business, where it can bring the ease and comfort of accessing services for the users, and above all, you can create a passage for the revenue stream to flow once again.
Food for thought
It is much evident from the above-shared facts that how far a restaurant business can benefit from app technology and survive this pandemic and much beyond. Indeed, our future is going to be different than we ever expected it to be, and the implication of app technology in this business model is eventually leading a success parameter for the users and restaurateurs to grow and beat the blues of global crisis.
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